Unlimited 5G Home Broadband With Free Router

It is our new ultra-fast 5G & 4G broadband subscription service with unlimited data.

U Home 5G offers uncapped speeds. You can expect to get the fastest possible speeds when you are connected to our network.

Digital Nasional Berhad (DNB) guarantees a minimum download speed of 100Mbps across Malaysia’s 5G network. This means that you should be able to achieve at least 100Mbps download speeds within 5G coverage areas.

Yes, you can share the U Home 5G data through Hotspot with no device restrictions.

Users can refer to the MyUMobile app to see their data usage. However, there are no concerns on data usage as our broadband plan provides Unlimited Data usage.

Foreigners are required to place RM500 and upfront payment as a deposit upon registration. Malaysian citizens and permanent residents are only required to pay an advance upfront payment equivalent to one month’s charges.

Upon your request to terminate our service, the deposit will be refunded back to you after 60 working days. Do note that we will offset your deposit with your last billed amount and any other relevant charges.

You are not allowed to convert your current Postpaid plan to U Home 5G and would have to register for a new U Home 5G plan. However, wireless broadband plans (WB48, WB68, WBB88,WB128) can be converted to U Home 5G. Terms and conditions apply.

U Home 5G can be used with a variety of 5G and / or 4G LTE devices. You can also use it in your smart devices such as phones, tablets, smart cameras and GPS trackers. U Mobile bears no responsibility should customers purchase a device that is not compatible with Malaysia’s 5G and 4G networks.​ ​

No, U Home 5G is purely for data usage only.

No, the plan is for domestic usage only (within Malaysia).

U Home 5G comes with uncapped speeds. Note that we will manage your surfing speeds if any abuse or unusually high usage occurs.

P2P and torrenting is not allowed on U Home 5G.

We may restrict your speeds if we detect abuse or unusually high usage above 1,000GB.

• Anyone living in Malaysia above 18 years old.
• The plan is available for new registration.
• Existing Ultra Unlimited Wireless Broadband subscribers are entitled to Change Rate Plan (CRP) (WBB48, WBB68, WBB88, WBB128) to U Home 5G.

Check for your coverage here.

• NRIC for Malaysians and permanent residents.
• Passport for Non-Malaysian citizens / foreigners.

Yes, there are, such as the following:

• Upfront payment applies to all U Home 5G subscribers.
• Refundable deposit fee (RM500) applies to non-Malaysian citizen.
• U Mobile may from time to time revise the payment at our absolute discretion.

• It’s an advance payment that is equivalent to the monthly commitment you would make when you sign up and register a Broadband plan.
• For example, the upfront payment for U Home 5G will be RM68.
• This payment will be collected once you sign up for your chosen plan.
• The upfront payment will used to offset your next month’s bill and if there is any outstanding balance, the customer will required to pay the balance.

Sign-up for U Home 5G and pop the SIM into the router. Within a few minutes you will be connected to the internet.

The Minimum Commitment Period is 24 months.

The Router will only work with U Home 5G SIMs.

Imagery shown is for illustration purposes and may not be an exact representation of the final product delivered.

No, Router distribution will be random and is dependent on stock availability.

Yes, the Router will work in both 5G and 4G environments.

Anyone above 18 years old residing within the service coverage areas in Malaysia without any outstanding payments with U Mobile.

Yes you may do so via any of our eligible channels and signing up for the Minimum Commitment Period.

Yes, U Mobile reserves the right to change the eligibility criteria whenever necessary.

For non-Malaysians, a RM500 deposit is required to be eligible for the free Router.

No, the Monthly Fee must be paid in full even if the full value of the service is not used.

There is no contract tied to this plan. You may cancel anytime without any penalties.

You will get a U Mobile SIM card only. Upon receipt of SIM card, pair it with 5G Wi-Fi routers to experience the full potential of 5G broadband speeds.

No technical installation is required. U Home 5G is designed to be a plug and play service. You simply insert the SIM into the device of your choice on your own.